What to include
- ✓Your checkout email address.
- ✓What you need help with: order, refund, delivery, supplies, or access.
- ✓Screenshots if something looks broken.
Clay Weekend support
Need help with your preorder?
Email us and we will help with checkout questions, delivery issues, refunds, supply-list confusion, or anything that keeps you from getting started.
Best contact
Email support
Use the same email address you used at checkout if your question is about an order.
Response time
We aim to reply within 1 to 2 business days. During preorder launch windows, support volume may be higher, but refund and delivery questions are prioritized.
Refund requests
You can request a refund before the full course is delivered. After delivery, the First Batch Guarantee gives you 60 days to try the material.
Business information
Clay Weekend is a project by BeauCreative Inc.
This site sells digital preorder course materials, printable guides, templates, and optional add-ons for beginner polymer clay projects.